Have y’all got the theme tune to The Office stuck in your heads now? Is it making you good and melancholy? OK, good, for I come bringing melancholy news indeed. Yes, that thing that you probably all knew would happen has, indeed, come to pass.

My handbag arrived this morning.

My laptop does not fit inside it.

So, by now you’re probably thinking one of two things. You’re either thinking "What the hell kind of huge-ass laptop does this woman have?" or you’re thinking "Looks like Amber screwed up with the measuring, huh?" Well, you are wrong on both counts. My laptop is just a little ‘un. The bag, it is big – and technically, should  hold the lappy. It doesn’t, though, because the zip? At the top? Is tiny. Tiny. There’s no way in hell my laptop is going in there, which leaves me with a dilemma. Do I:

a) Send it back and get the bag I would have bought in the first place, had I known I was buying an ordinary handbag and not a laptop bag

b) Send it back and buy a laptop bag. Or maybe: no bag, because that would be what a sensible person would do, and sometimes I like to imagine what it must be like to be a sensible person.

c) Do nothing.

The matter is complicated somewhat by the fact that the shop in question will only take the bag back now if I pay them a 15% restocking fee and spring for the shipping. So, if I send it back, I will still lose money. I don’t really enjoy spending money and having nothing to show for it, but at the same time, I can’t really justify paying the re-stocking fee and shipping and the cost of a replacement. So I should just keep it, shouldn’t I? But then, I don’t really like the hardware on it. It looks cheap. In fact, it IS cheap. Which brings me to option D:

d) Email bag store. Explain that hardware is not what I was expecting. Whine. Pout. Hope that they will agree to waive the fee so I can send it back. But then I will have no bag. I want a bag. Why can I not have a new bag?

So, we’ve gone for option D. I will keep you posted, needless to say: I’m boring like that.  And to think that just last Friday I didn’t even KNOW I needed a handbag…

  1. Was it advertised as a laptop bag? Cos if it was and the zip is clearly too small to fit a laptop in, they should take it back without charging you for the privilege.

  2. Fi – No, it wasn’t advertised as a laptop bag, I was just going to use it as one! I wouldn’t mind so much (hey, it’s still a new bag, right?) but the hardware is just so cheap looking that I wouldn’t really want to carry it anyway. Totally not what I was expecting!

    Mel – don’t think a larger zip could help because of the way it’s made, but even it could, I’d still be really unhappy with the hardware, which is really cheap plastic, like the kind of thing you’d get on a toy you won at a fairground or something. It just looks so tacky, and it’s a shame because the bag is otherwise beautiful, but the hardware totally ruins it.

    Anyway, I’ve emailed the company explaining that the plastic hardware isn’t acceeptable, and that by describing it as “hardware” they were implying it was metal, which it’s not. No response from them yet, but I will not give in ๐Ÿ™‚

  3. Hi Amber,

    Just came over from Kristabella’s blog, and loved what I read, so wanted to say hi. ๐Ÿ™‚

    I hope the bag store will help you out a little.. that’s a royal pain in the butt.

    P.S. Your hair is gorgeous. What’s with all these bloggers with sexy hair? xo

  4. Erin, absolutely not your fault – I went willingly, and hey, I’ve bought from them before as you know with no problems, so was really surprised this time. Gah. They’ve now condescended to email me back, but still want to charge me a “re-stocking fee” to send it back. We’ll see about that ๐Ÿ™‚

    Alyndabear – hi! And thanks for the compliment, I am blushing ๐Ÿ™‚

  5. I LOATHE restocking fees. . .what a stupid and mean thing to do to customers. I’m less likely to buy from a store with restocking fees because it means I can’t take a chance on something. Good luck!

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